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- concierge-doctor
What our Doctors believe: Listening to a patient is key
Why
We believe great medical care comes from listening to our patients and understanding how their personal goals match the best research and treatment. Your treatment is better. Your questions get answered. Best of all, the Doctors help solve tough problems you want to tackle. That level of attention is missing from the modern system of insurance-driven 12 minute appointments.
"Time spent listening to a patient gives better understanding than many tests -- this secret is the true art of medicine."
Ellen Crowe MD, president and founder
How
Call this private physician-owned medical group and discover a flexible, responsive and patient-centered team. Insurance companies have NO control over our medical recommendations. Our team offers an improved approach to primary care.
As of 2024 we offer direct secure messaging between you and the doctors. Medical staff triage every call -- and calling early in the day helps the medical staff set appointments that match your
medical needs. Often the same day.
Better communications. Better care.
We listen well and charge appropriately for excellent medical care -- from typical urgent needs to some of the most complex cases. Our goal is to make this affordable to people at any point on the economic spectrum. Members of our seventeen-person medical staff will come see you at your home or office.
What
House Call Doctor Thousand Oaks is open 24/7 for our existing patients and specializes in keeping patients out of the ER if they don't need to be there, reducing readmissions, and improved doctor-patient communication.
Suggestion: don't wait until the day is full.
Many people come to us because of an urgent medical issue -- and stay because of everything else.
We focus on people who are difficult to serve in the traditional office setting due to a patient's physical or time constraints. This often leads to fewer admissions to the hospital and higher patient satisfaction.
Concierge Doctor - Cutting edge - Personal and private
Medicine has changed over the past 20 to 40 years with massive additions of technology and reduced time with patients. The cherished doctor-patient relationship has evaporated, faded out and mostly vanished.
We do better. Our patients feel connected to their doctor.
This quote from a Washington Post article sums it up nicely:
As a physician “….I would reinvent myself today as a “confidentialist”. Someone who has the time to really get to know a patient. Someone available to be confided in. An advocate, not just for the moment, but across time. An explainer about what’s wrong; an educator about what will help and what will not. Someone who has the knowledge and confident wisdom to stand down the legions of specialists with the scalpels, catheters and scopes; the backbone to stand up to bottom-line toeing administrators and self-serving insurance execs and policy wonks.” - Jerald Winakur MD
It’s a heck of a job. We love it.
That means that, yes, we will get out of bed at 3 AM for existing patients. We will even listen to you at 3 AM.
If you want this relationship, then it’s time for an honest discussion about how to have a private physician 24/7 and still leverage ObamaCare or an individual PPO insurance in YOUR favor for a change.
Call and we'll help.