Paul is often the first contact for many new patients -- and always for patients with critical or complex issues. He may often be the first voice existing patients hear at 2 AM.
More than anything else, his role is to already know or identify the resources to solve each novel problem-of-the-day.
Paul wears multiple hats in order to "make magic happen at 11 PM" for patients.
In addition to being Dr. Crowe's husband and COO, he manages operations processes, scheduling, hiring, training, sales, mobile medical technology.... (continued)