Our Team: Riding up to homes like yours since 2011

Introducing the latest doctor joining our concierge group:  Dr. Nicole Joel is a board certified Internal Medicine physician who brings a great level of experience to our team. Those skills come from her years as a primary care attending physician at both University of California, San Diego, and Olive View UCLA Medical Center.

She did her internal medicine residency at Olive View Medical center in 2014. Then later at UCSD Medical Center Dr Joel served as both primary care attending physician and as a teacher for new resident physicians and medical students in the Continuity Clinic and in the Ambulatory Care apprenticeship clinic.

Board-certified by ABIM (American Board Of Internal Medicine) since 2017, Dr Joel is comfortable with the latest treatments in primary care. She has extensive experience in treating diabetes, asthma, heart disease, obesity and mental health. 

Dr. Crowe is an Emergency Room physician since 1990 and licensed in both CA and IN.  She did her residency in family practice and brings significant family practice experience to you.  That means she considers and treats the entire patient overall. 

Some people get lost in the corporate insurance-driven medical system. Her inspiration to treat those lost, missing or poorly served patients started this medical group. Those high expectations mean we are all driven consider and manage all aspects of a patient's care

 In addition to being a top ER doc, she is also Board Certified in Family Practice (ABFM) and the president of our medical group. As of 2021, Dr Crowe also heads her hospital's Domestic Violence Treatment Team.

Dr. Jolie Pfahler brings a wealth of ER experience. A graduate of UCLA School of Medicine, Dr Pfahler loves being a physician. She enjoys working with the whole spectrum of patient ages, diagnoses, and treatments. Her clinical skills and procedures are excellent. She loves the immediate relief procedures often deliver for patients. Yet, Dr Pfahler is especially proud of being able to connect easily with patients. 

She understands the anxiety patients often have when seeing a doctor, discussing medical problems or experiencing medical emergencies. Dr Pfahler has a history of quickly gaining a patient’s trust, establishing a rapport and alleviating fears.

Darlene is a Registered Nurse who comes to us from the UCLA  Level 1 Trauma Center Emergency Room in  Westwood and the UCLA ER in Santa Monica. 

 She has been part of that high intensity ER system since 2006, and we love that Darlene is sharing her time here with the patients at HCDTO.

Gina is both a licensed Medical Assistant, a nationally certified phlebotomist and the supervisor for our medical group.
Hey wait... that's three hats.  

Gina has her finger on the pulse of almost everything that goes on here -- and can tell the status of almost every case and the associated patient needs.

Olivia is a highly proficient LVN with both supervisory experience and IV certification. She also has a gracious accent, moved here from Uganda, and has extensive experience at Internal Medicine clinics, Behavioral Health and a large home health agency.

At the very large clinic, Facey, Olivia was one of the key nurses responsible for medication reconciliation both pre and post surgery. Those skills tie in with her huge IV experience to benefit you as our patient. 

Paul is often the first contact for many new patients -- and always for patients with critical or complex issues.  He may often be the first voice existing patients hear at 2 AM. 

More than anything else, his role is to already know or identify the resources to solve each novel problem-of-the-day.  

Paul wears multiple hats in order to "make magic happen at 11 PM" for patients.  

In addition to being Dr. Crowe's husband and COO, he manages operations processes, scheduling, hiring, training, sales, mobile medical technology.... (continued)

Jamie is enjoying a great career and is a highly competent asset to our team. She has deep experience in the ER, as a clinical instructor training brand new nurses, even more ER experience and as a Medical Technical Advisor on the studio lots.

Starting in the ER at St Joseph’s in Mission Viejo she rose rapidly to manage a 4 bed high acuity (complex) patient assignment. Jamie quickly grew into the role of preceptor for new hires in that ER and supervision of patient care.