Our Team: Riding up to homes like yours since 2011

Dr Allison Santi is a great addition to our group: a compassionate doctor who empowers people to take care of their health. Her early experiences developed three skills that are not usually found in the same doctor. 

Allison listens deeply to patients, is a Fellow in Integrative Medicine and is board certified in Emergency Medicine.

 Dr. Santi is also an Associate Professor at Keck-USC School of Medicine occasionally teaching new doctors.  

Dr. Crowe is an Emergency Room physician since 1990 and licensed in both CA and IN.  She did her residency in family practice and brings significant family practice experience to you.  That means she considers and treats the entire patient overall.

The result of her inspiration: we are all driven to treat and consider the needs of the entire patient

As of 2021, Dr Crowe now also heads her hospital's Domestic Violence Treatment Team. In addition to being an ER doc, she is also Board Certified in Family Practice (ABFM) and the president and founder  of our medical group.

Dr. Jolie Pfahler brings a wealth of ER experience. A graduate of UCLA School of Medicine, Dr Pfahler loves being a physician. She enjoys working with the whole spectrum of patient ages, diagnoses, and treatments. Her clinical skills and procedures are excellent. She loves the immediate relief procedures often deliver for patients. Yet, Dr Pfahler is especially proud of being able to connect easily with patients. 

She understands the anxiety patients often have when seeing a doctor, discussing medical problems or experiencing medical emergencies. Dr Pfahler has a history of quickly gaining a patient’s trust, establishing a rapport and alleviating fears.

Darlene is a Registered Nurse who comes to us from the UCLA  Level 1 Trauma Center Emergency Room in  Westwood and the UCLA ER in Santa Monica. 

 She has been part of that high intensity ER system since 2006, and we love that Darlene is sharing her time here with the patients at HCDTO.

Gina is both a licensed Medical Assistant, a nationally certified phlebotomist and the supervisor for our medical group.
Hey wait... that's three hats.  

Gina has her finger on the pulse of almost everything that goes on here -- and can tell the status of almost every case and the associated patient needs.

Olivia is a highly proficient LVN with both supervisory experience and IV certification. She also has a gracious accent, moved here from Uganda, and has extensive experience at Internal Medicine clinics, Behavioral Health and a large home health agency.

At the very large clinic, Facey, Olivia was one of the key nurses responsible for medication reconciliation both pre and post surgery. Those skills tie in with her huge IV experience to benefit you as our patient. 

Paul is often the first contact for many new patients -- and always for patients with critical or complex issues.  He may often be the first voice existing patients hear at 2 AM. 

More than anything else, his role is to already know or identify the resources to solve each novel problem-of-the-day.  

Paul wears multiple hats in order to "make magic happen at 11 PM" for patients.  

In addition to being Dr. Crowe's husband and COO, he manages operations processes, scheduling, hiring, training, sales, mobile medical technology.... (continued)

Jamie is enjoying a great career and is a highly competent asset to our team. She has deep experience in the ER, as a clinical instructor training brand new nurses, even more ER experience and as a Medical Technical Advisor on the studio lots.

Starting in the ER at St Joseph’s in Mission Viejo she rose rapidly to manage a 4 bed high acuity (complex) patient assignment. Jamie quickly grew into the role of preceptor for new hires in that ER and supervision of patient care.